Direct and Indirect Communication Styles
This informative session introduces a range of direct and indirect communication styles, and shows how they change from one culture to another. This will help trainees to be better prepared for dealing with different communication styles in their multicultural workplace.
Cost
Duration
Available as a 1-hour introductory webinar or as an in-depth workshop over 2.5 hours
Course Delivery
Live training online with an instructor
What is it?
What is normal when it comes to direct and indirect communication with others can differ greatly from one culture to another. Depending on your cultural background, you may perceive different levels of directness as something positive or negative, polite or impolite, clear and easy to interpret or downright difficult to detect the real message behind someone’s words.
This informative session introduces a range of direct and indirect communication styles, and shows how they change from one culture to another. This will help trainees to be better prepared for dealing with different communication styles in their multicultural workplace.
Who is this course aimed at?
This course is aimed at employees at all levels in a multicultural workplace.
After this course, trainees will...
understand how cultural differences impact communication styles
know ways to adapt the directness/indirectness of their communication in a multicultural setting in order to preserve good working relationships
know ways they can adapt the way they communicate in order to improve the clarity of every message they wish to share with others
be more confident and prepared dealing with different communication styles in conversations with people from other cultural backgrounds
If you have any questions, we are happy to answer them.
Course outline
How to navigate conversations that are different to what you are used to in terms of directness
Look at how culture impacts our communication styles
How to adapt your communication for the multicultural workplace to avoid misunderstandings
What different levels of directness can sound like across cultures
If you have any questions, we are happy to answer them.
FAQ's
Is this course eligible for CPD points?
Upon successful completion, participants are awarded a certificate which details the commitment involved. This allows HR departments to make a determination as to the allocation of CPD points for successful completion of our courses, according to their own internal CPD systems.
AllTalk Training is not on the National Framework of Qualifications as a credit bearing course. This is standard practice for professional courses of this nature where the need is for fresh and actionable skills (in a shorter form course) that are demonstrated immediately in the workplace.
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Question
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If you have any questions, we are happy to answer them.