English and Intercultural Experience

English and Intercultural Experience

This course will help you to build confidence in using English in a multicultural workplace. It is designed to develop your English and intercultural communication skills and enhance your cultural intelligence so that you can excel in your career.

English and Intercultural experience



A 2.5-hour live session per week for 5 weeks

Course Delivery

Live training online with an instructor

English and Intercultural Experience

What is it?

This course will help you to build confidence in using English and intercultural skills in a multicultural workplace. It is designed to develop your intercultural communication skills and enhance your cultural intelligence so that you can excel in your career.

Who is this course aimed at?

Non-native English speakers who already have intermediate or advanced level in English and who work with people from other cultures. They would like to improve how they communicate and build good working relationships with people from other cultures. 

What our clients say:

“I would definitely recommend this course because it delivers highly valuable content related to the main topics of working in a multicultural environment. This course is extremely useful in the way the classes are organized, also for the content provided, and mainly the engaging and fun way of teaching and learning which makes the difference in terms of bringing more awareness and confidence to all learners. AllTalk Training is doing excellent and meaningful work and I’m glad I made the right decision of doing this course.”

Luciana Medeiros, UX/UI Designer at Learnovate Centre, Trinity College Dublin

After this course, trainees will...

become more confident using English in a multicultural workplace

become more confident in dealing with cultural differences in the workplace

be more confident speaking up in the workplace because you are less afraid of offending someone due to differences in culture

be better able to build and maintain workplace relationships

know how to be polite yet assertive in the workplace, allowing you to ensure your voice is heard

develop your intercultural communication skills and cultural intelligence so that you excel in your career

If you have any questions, we are happy to answer them.

Course outline

Week 1: An introduction to intercultural communication and a global mindset

You will also receive...

Week 2: Small Talk and building relationships

an e-book to accompany the programme that can be used as a useful reference in the future

Week 3: Getting and giving feedback

personalised recommendations for further improvement from the trainer

Week 4: Dealing with sensitive issues

a certificate of achievement upon completion of the programme

Week 5: Sharing your opinion and being heard

If you have any questions, we are happy to answer them.


What exactly is Intercultural Experience?

If you work with people from different cultures, you will already recognise that there are many additional challenges, not just language. Sometimes you may appear to speak the same language, but cultural differences still present challenges. Intercultural experience is about understanding how cultural intelligence, as well as how you use your English, can help you excel in your working environment.

Is this an English language training course?

No. This course goes far beyond learning to use English at work. The main focus of this training is intercultural communication skills, building cultural intelligence and adapting your use of the English language to facilitate better working relationships.

How do I know if I am suitable for the English and Intercultural Experience course?

If your role at work involves communicating with people from other cultures in any way, then it is already highly likely that you will benefit from this training. This course facilitates better communication and relationship-building skills in a multicultural context, and that context could even be simply working with a single customer or supplier from a different culture.

How is the English and Intercultural Experience course delivered?

The course consists of 5 x 2.5-hour online sessions with a live instructor. The training is delivered to a small group of professionals from different cultural backgrounds to ensure maximum sharing of approaches and real-life challenges. We strongly believe this delivery best fits the course outcomes.

What is the cost of the English and Intercultural Experience course?

Please contact us directly to discuss your needs and get information about cost and course dates/times.

Is the English and Intercultural Experience course eligible for CPD points?

Upon successful completion, participants are awarded a certificate which details the commitment involved. This allows HR departments to make a determination as to the allocation of CPD points for successful completion of our courses, according to their own internal CPD systems.

AllTalk Training is not on the National Framework of Qualifications as a credit bearing course. This is standard practice for professional courses of this nature where the need is for fresh and actionable skills (in a shorter form course) that are demonstrated immediately in the workplace.

If you have any questions, we are happy to answer them.

What our clients say:

“I would like to tell you that I love the format of the training and I can see how much effort you put into the preparation. There are professional topics and a pleasant level of discussion. The interaction between the different types of learning (small group discussion, menti etc) makes the 2 hours very pleasant and it doesn’t feel like 2 hours. – Good Job! 😊”

Andreas Feldmann

Let our numbers do the talking

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