Understanding and Giving Feedback across Cultures
This informative session aims to highlight some of the aspects of receiving and giving feedback that can be influenced by culture so that trainees are better prepared for feedback conversations in their multicultural workplace.
Cost
Duration
Available as a 1-hour introductory webinar or as an in-depth workshop over 2.5 hours
Course Delivery
Live training online with an instructor
What is it?
Giving feedback across cultures and through English where it is not everyone’s native language in a workplace, can be a minefield for intercultural misunderstandings. Common outcomes of feedback conversations are, for example, the feedback is understood as something positive when in fact it was negative feedback, or that someone is offended by the direct and insensitive nature that another person has delivered feedback.
These situations can cause breakdowns in good working relationships as well as negatively impact performance and productivity in a multicultural workplace. This informative session aims to highlight some of these aspects.
Who is this course aimed at?
This course is aimed at employees at all levels in a multicultural workplace.
After this course, attendees will...
understand how cultural differences impact feedback conversations
know ways they adapt to feedback conversations in a multicultural setting in order to preserve good working relationships
know ways they can adapt in order to improve the clarity of feedback shared with others
be more confident and prepared to have difficult feedback conversations with people from other cultural backgrounds
If you have any questions, we are happy to answer them.
Course Outline
How culture impacts how we give feedback
What negative feedback can sound like across cultures
How to respond to feedback conversations that are different to what you are used to
How to ensure that you are giving clear feedback while not offending the other party
If you have any questions, we are happy to answer them.
FAQ's
Is the training eligible for CPD points?
Upon successful completion, participants are awarded a certificate which details the commitment involved. This allows HR departments to make a determination as to the allocation of CPD points for successful completion of our courses, according to their own internal CPD systems.
AllTalk Training is not on the National Framework of Qualifications as a credit bearing course. This is standard practice for professional courses of this nature where the need is for fresh and actionable skills (in a shorter form course) that are demonstrated immediately in the workplace.
Question
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent iaculis quis eros et maximus. In vehicula sagittis nulla posuere posuere. In hendrerit eu leo a commodo. Nam risus leo, lacinia eu cursus non, fermentum id ipsum. Phasellus et volutpat ipsum. Nullam non augue eu arcu rhoncus blandit sed aliquam quam.
Question
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent iaculis quis eros et maximus. In vehicula sagittis nulla posuere posuere. In hendrerit eu leo a commodo. Nam risus leo, lacinia eu cursus non, fermentum id ipsum. Phasellus et volutpat ipsum. Nullam non augue eu arcu rhoncus blandit sed aliquam quam.
Question
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent iaculis quis eros et maximus. In vehicula sagittis nulla posuere posuere. In hendrerit eu leo a commodo. Nam risus leo, lacinia eu cursus non, fermentum id ipsum. Phasellus et volutpat ipsum. Nullam non augue eu arcu rhoncus blandit sed aliquam quam.
If you have any questions, we are happy to answer them.