International Communication Skills for Native English Speakers - Global English
This interactive session will equip native-English-speaking team members with ways to modify their communication with non-native English speakers on the team. Improving your global English skills leads to fewer instances of miscommunication as well as a stronger sense of inclusion and belonging among non-native speakers of English in your organisation.
Cost
Duration
Available as 1-hour webinar or more in-depth workshop over 2.5 hours
Course Delivery
Live training online with an instructor
What is it?
In multicultural workplaces where English is the operational language, native English speakers have somewhat of an advantage. With people from various language backgrounds working together, it is often native English speakers who can disproportionately and unknowingly contribute to misunderstandings by using language or means of communication that are simply less accessible for non-native English-speaking team members. As well as causing time-consuming misunderstandings, this can also diminish workplace inclusion.
While non-native speakers can continue to improve their English to try to close the communication gap, this can take quite a lot of time. On the other hand, when native English speakers learn some fundamental tools to modify their language and do their part to close this communication gap, the benefits can be felt immediately.
Seeing the simplicity of the solutions and the positive results they bring about will have trainees wondering why they have not done this global English skills training before!
Who is this course aimed at?
This course is aimed at native English-speaking team members who are working closely with team members from other language and cultural backgrounds.
After this course, attendees will...
be able to communicate much more clearly and easily with team members who are not native English speakers
be able to clarify information and instructions more effectively and have confidence that information has been understood correctly
understand cultural differences in more depth and how cultural impacts communication
be able to modify their communication in instances where cultural can act as a barrier to clear communication
enjoy smoother and more efficient collaboration with team members from all language backgrounds
If you have any questions, we are happy to answer them.
Course outline
Introduction to Global English and the impact of being able to speak Global English in a multilingual workplace
Cultural differences and their effect on communication styles
Becoming aware of your current communication style
Understanding the experience of non-native English speakers and how that affects clear communication as well as inclusion and belonging in the workplace
Adapting your communication when speaking to a non-native English speaker to reduce instances of miscommunication
If you have any questions, we are happy to answer them.
FAQ's
Is this course eligible for CPD points?
Upon successful completion, participants are awarded a certificate which details the commitment involved. This allows HR departments to make a determination as to the allocation of CPD points for successful completion of our courses, according to their own internal CPD systems.
AllTalk Training is not on the National Framework of Qualifications as a credit bearing course. This is standard practice for professional courses of this nature where the need is for fresh and actionable skills (in a shorter form course) that are demonstrated immediately in the workplace.
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Question
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If you have any questions, we are happy to answer them.