Last updated on April 19th, 2024 at 07:36 am
A Global Mindset - What is it and how do I develop it?
A global mindset is a set of interpersonal skills, communication skills, cross-cultural awareness, and practical knowledge that allows a person from one culture to communicate with and collaborate easily and effectively with people from other cultures.

Cost
Duration
Available as a 1-hour introductory webinar or as an in-depth workshop over 2.5 hours
Course Delivery
Live training online with an instructor

What is it?
A global mindset is a set of interpersonal skills, communication skills, cross-cultural awareness, and practical knowledge that allows a person from one culture to communicate with and collaborate easily and effectively with people from other cultures. So, having a global mindset allows you to adjust more easily to different cultures and interact more effectively with people from cultural backgrounds different to your own.
This session will introduce you to the skills and characteristics required to have and continue to develop your global mindset and you will leave the webinar with tips on how and where you can begin to develop those skills.
Who is this course aimed at?
This course is aimed at employees at all levels and from all cultural backgrounds who are working in a multicultural environment.

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Demo Text

“As probably all of us have to deal with cultural differences in our daily lives, whether professionally or privately, it was super interesting to learn about these cultural differences and how to deal with them. Especially in a professional context it is very important to know that there are differences.
AllTalk Training has such empathetic, funny and understanding trainers who make you feel comfortable at all times and give you tips. I felt very comfortable and look forward to having the opportunity again.”
Carina Krüger, Rhenus
“We have been working successfully with AllTalk Training for a long time now. In order to grow our international business, it has been important for our employees to develop strong English skills and so Kampmann employees from all areas of the company have been having group Business English training with AllTalk Training. We have had great experiences with the way the instructors carry out the training. The content is agile and the delivery of the content is lively, making the training interesting. The instructors’ varied and interactive teaching methods have helped Kampmann employees to learn effectively.”
Ingo Lübken, Head of Learning and Development, Kampmann GmbH & Co. KG

“It was a very positive experience and has helped me to improve my English at work.
The lessons were fully customised to my work needs, which helped me develop the most challenging business topics in English in my field of expertise. After the classes, I continue to review the lessons and put the learnings into practice in my work every day.
Moreover, my trainer was great, very patient and helpful, also giving me tips to help me to feel more confident with the language.
I would recommend AllTalk Training to everyone looking for a flexible one-to-one business English training based on individual’s professional needs.”
Katarina Barcellos, Digital Marketing Specialist, Folens
“When I started travelling around the world I had never spoken English. My trainer showed me that learning other language can be amazing journey. She is a fantastic teacher. Knowledge of English gave me opportunity to get a better job and develop qualifications in English speaking countries. Thank you AllTalk Training.”
Kamila (from Poland, currently living in England)
I’m really happy with All Talk Training. My trainer has helped me in my last three business presentations in English. I was a bit scared but my trainer is the best. She has really good skills as an English teacher and in an easy and funny way, you will learn how to speak English very well.
Ruben Mahugo Leiva, Chief Marketing Officer at Spalopia, Spain
“AllTalk Training has been delivering Business English training to our colleagues since September 2021. As an international company, we very much appreciate the flexibility and support we receive from the AllTalk Training team. Our focus was on making our colleagues more confident using English in the workplace. As a result of this training, trainee feedback has shown us that they feel more confident communicating with their international colleagues. Our colleagues who have had training with AllTalk Training said they are more likely to contribute their ideas and opinions in meetings held in English and they are more confident when they have to present something in English. I would highly recommend AllTalk Training.”
Lisa Köppen, Regional HR Business Partner, BESTSELLER TEXTILHANDELS GMBH

“We are delighted with our partnership with AllTalk Training and the feedback from our delegates has been overwhelmingly positive. Our clients have seen tangible improvements in both confidence and communication in English with both team and customers. We look forward to working with AllTalk Training into the future.”
Dervla O’Neill – Network Manager, Irish Hotels Federation Skillnet
“Ausra our Accommodation Supervisor has grown in confidence when expressing herself and noticeably improved her vocabulary since participating in the IHF Skillnet English Language Beginners Course”
General Manager, Hotel, Galway.

“I would definitely recommend this course because it delivers highly valuable content related to the main topics of working in a multicultural environment. This course is extremely useful in the way the classes are organized, also for the content provided, and mainly the engaging and fun way of teaching and learning which makes the difference in terms of bringing more awareness and confidence to all learners. AllTalk Training is doing excellent and meaningful work and I’m glad I made the right decision of doing this course.”
Luciana Medeiros, UX/UI Designer at Learnovate Centre, Trinity College Dublin

“To my mind, the ‘English & Intercultural Experience course’ is a great tool to provide better knowledge and understanding about people, their different behaviour and their cultural backgrounds. You can learn new “cultural” skills, to improve yourself and the way you talk, work and live together with different people. It doesn’t matter if the other person is from your neighbourhood or from the other side of the world. You can also use these skills at work or at home. They will be helpful in both situations and you will need them a lot!
I would recommend this course to everyone, who is interested in other persons, their behavior and in the way people act together. To be honest: A lot of topics in this course are not new! But everybody has to be aware of cultural differences and the impact on everybody’s behavior. So it is very helpful to be reminded about these intercultural experiences!
AllTalk Training: Excellent teachers and great persons!”
Benjamin Kurth – Rhenus
“I am very happy with my AllTalk Training online course. The classes are very enjoyable and always with content totally customised to your level. Thanks to my trainer I improved my English enough to get a better job in another country.
If you want to improve your English effectively I recommend AllTalk Training to everyone.”
Roberto Buenavida, Software Engineer at Solenix GmbH
“I am so happy that I found AllTalk Training for my English training. My trainer’s sympathetic and sensitive way of teaching has made me enthusiastic. She is always well prepared and reacts exactly to my needs.
I can recommend AllTalk Training to everybody who wants to improve their private or business English skills.”
Sarah Mesa Gonzalez – Germany
“With AllTalk Training I gained enough confidence to be able to face job interviews abroad, communicate with my co-workers and make friendships that would have been impossible without my classes with AllTalk Training. The classes are very effective and personalized and the treatment and the atmosphere that is created with the teacher makes practicing English effortless. Highly recommended!”
Veronica Cuellar – Cowork Assistant
“I first met Brigid when attending a workshop she was giving via the Enterprise Europe Network on Cross Cultural Communication, I was instantly impressed with not only her knowledge but her wonderful ability and manner to deliver and explain the topic she was covering. What was learned in this introductory workshop has been so valuable to understand so much more that can help to both boost international business relationships but also to know many small changes we can all make to help ourselves be understood and be more aware of how we can help in situations with non-native speakers. I have followed Brigid’s work since and also had pleasure to see her speak again at a another conference which I also found excellent, she and her team at All Talk Training are providing such important training and services to people in business and I cannot recommend Brigid enough as a person to deal with, she is a consumate professional and absolute pleasure to work with.”
Lisa Stacey, Web & Ecommerce Specialist | Founder of WebArt Ltd & Partsfortrampolines.com & PremiumTrampolines.com & WebGo.ie
“Enterprise Europe Network at Cork Chamber worked with AllTalk Training in 2019 to deliver a training session on ‘Communication for International Teams and International Business’. Our trainer was meticulous in her planning and delivery of the session and took a really personal approach to understanding the level and needs of the audience in order to tailor it accordingly. As a result she delivered a well-researched session that was both practical and interactive as well as enjoyable and worthwhile for all participants. In an increasingly complex business environment the services of AllTalk Training are evermore critical to bring awareness and understanding to everyday business communication across cultures.”
Margaret Kelly – Enterprise Europe Coordinator, Cork Chamber
“It was a lovely training course with AllTalk Training. Thank you so much for everything you share and give us. Again it so cool to learn with you guys, you rock 💪”
Oliver
“In this training I learn a lot of vocabulary and difference between American and Irish english.and I have learned so many things about Irish environment with group discussion. Group training improve a lot of confidence.and to know each other from different backgrounds.”
Noor Ul Ain Sethi
“Explanation about culture difference.
Formal/informal language
Irish names/words”
Lidiia Oborina

“AllTalk Training’s courses are not only about studying English, they are about cultural adaptation and that’s exactly what I was looking for. My trainer takes into consideration the learner’s needs and requests – whether it is a particular grammar topic, cultural question, or language practice.
The class itself is very friendly, supportive, and flexible. We had different types of classes including offline, online sessions via Zoom, and even a great interactive scone-eating lesson. My trainer is very positive, friendly, open-minded and super helpful. I would definitely recommend her as a teacher for everyone who is moving to Ireland and is eager to get to know and find out more about Irish culture.”
Yaroslav Zhuravlev – NGINX Inc.

“NGINX has had an outstanding experience with AllTalk Training. When we relocated a team from Eastern Europe to Ireland, we wanted to offer the employees and their spouses English language courses as a relocation benefit. We offered the benefit because language is an essential part of integration into a new culture and success in the workplace. We wanted our team to have the support they needed to establish a new life in Ireland, integrate into Irish society and be effective at work. We were looking for a partner in Ireland that: Provides high-quality language instruction Integrates culture into the curriculum Works effectively across different levels of language skill Is flexible and can work around the needs of the team (both in terms of scheduling and curriculum) Initially, AllTalk Training instructors would meet the course participants at our office. When Covid forced a temporary shutdown of in-person work, courses were moved online. The transition to online courses was very smooth and professional. Working with All Talk Training has been easy and enjoyable. The team is very responsive to concerns and transparent in communication. This benefit is managed from headquarters in the United States and, despite the time difference, we’ve had nothing but a positive experience with AllTalk Training.”
Inna Morgounova – Senior Director, NGINX Business Strategy
“My trainer explained the differences in cultures very well with excellent examples that really made differences clear and understandable.”
Former participant
“Giving daily examples, makes it less theoretical and more practical.”
Former participant
“It was engaging , interesting and I learnt a lot. The explanation of the contexts in communication depending on countries and how to navigate them.”
Former participant
“It’s nice to have a session like this with my trainer. Well presented with easily understandable examples.”
Former participant
“It was engaging , interesting and I learnt a lot.”
Former participant
“My trainer was excellent today her training technique is brilliant and engaging.”
Human Resources Manager, Hotel in Dublin
“I would like to tell you that I love the format of the training and I can see how much effort you put into the preparation. There are professional topics and a pleasant level of discussion. The interaction between the different types of learning (small group discussion, menti etc) makes the 2 hours very pleasant and it doesn’t feel like 2 hours. – Good Job! 😊”
Andreas Feldmann
“I am really enjoying my English classes. My trainer is a very good teacher who explains sentences and words very well. I am much more confident now and will recommend this course to everyone!”
Aneta Smigielska, Arthaus House, Dublin
“I feel more confident in conversations with my team and our customers now.”
Piyawun O’Leary, Dooleys Hotel
“Just a short note to say that I really enjoyed my two sessions, particularly session 1.
It is not easy to do training over zoom but our trainer did it so well and got everyone involved.
I have said to Harvinder that we might look to do this for our team in the new year.
Thanks for arranging these trainings that are great.”
Director of Human Resources & Training (Kildare Hotel)

“I had to polish my oral skills in terms of both coherence and fluidity, and I already see a notable improvement. Now, I’m less reluctant to have a conversation or to speak at length, and I feel much more confident even if I meet someone with a heavy accent or a highly idiomatic style of self-expression.
First, I realized that my impression of Ireland was much less than what’s really there; My crash course helped a lot. Second, I’ve almost stopped struggling with local idiosyncrasies or avoidable but frustrating misunderstandings.
I definitely would; AllTalk Training is willing to go the extra mile for their customers.”
Benjamin Artem Konev, NGINX

“Just wanted to say thank you again for the brilliant and very informative training last week. Very positive feedback from all team members who attended. Everyone found the training to be very engaging with lots of opportunity to participate. Delivery of the training was excellent and Team members felt more informed following the training and have bought their learnings back to their different departments with them which has created a better working environment for all.
Overall, a really great learning opportunity for all of our team members and we are looking forward to welcoming AllTalk Training back to the hotel in Q3.”
Colm Dever, Assistant HR Manager, Clayton Hotel Dublin Airport part of the Dalata Hotel Group
“One of the best teaching approaches is video lectures. which is highly beneficial to learn concepts on online platforms. Because you can exercise the lessons how much time you want, there is no limitation. Whenever you feel that you have forgeten the lessons, you can come back on platforms and make the review.
(The Trainer) explained the concepts very clearly and easy to understand
Because communication skills is important in professional relationships. And this course is very helpful to get what we need in order to communicate with others.”
Former participant
“Access to the platform itself and to the curriculum is comfortable and easy to follow.
Steven has shown himself as a perfect presenter, making course materials engaging and clear to understand.
It’s very convenient to have the course materials on hand to refresh your memory.
Course context is highly relevant to real daily business tasks and essential to all non-English speaking professionals.”
Former participant
“It meet high standard of online platform it was so flexible and amazing
The trainer was so professional and described every topic clearly
It’s great we can download handout and read again anytime
It covers all aspects of communications in business English professionally
All of them (the modules) was so useful”
Former participant
“With this technology we can easily can put every things on our mind. And for long time we can use it again and again.
The trainer talking is really awesome. He told us all point’s that related to English language.
All chapters that we have on course was download able and when I forgot anything in feature I will reject to chapters that I downloaded in this course.
This course is one of my best experience on learning of English, and I recommend everyone to join in this course.
All modules on this course is awesome.”
Former participant
“I recommend AllTalk, because the classes are personalised, meet my needs, are light, pleasant and practical. The teachers are excellent, flexible and friendly.”
Everly Trovao, HR Auditor in a Global Company
“I’m very happy to have AllTalk Training as our English training partner. Even online, the trainers build a great relationship with the trainees and we find the training is customised to each trainee’s needs. The trainers at AllTalk Training accomplish the training with great initiative and with a positive attitude.”
Annika Benölken, HR Manager at YouGov Deutschland GmbH

“The topic about intercultural experiences is very interesting. After our course I talked to Carina about it and we agreed about the fact, that you can use these experiences not only for how you have to treat other people from a different countries. With this knowledge it is possible to improve the relationship between yourself and every other people!
So as always, I am really looking forward for next Wednesday.”
Benjamin Artem Konev, NGINX
“Just a short note to say that I really enjoyed my two sessions, particularly the first session where we covered cultural unconscious bias.
It is not easy to do training over Zoom but our trainer did it so well and got everyone involved.
I have said to my team that we might look to do this for our team in the new year.
Thanks for arranging these trainings that are great.”
Director of Human Resources & Training Kildare Hotel

“I would recommend this course to everyone, who is interested in other persons, their behavior and in the way people act together. To be honest: A lot of topics in this course are not new! But everybody has to be aware of cultural differences and the impact on everybody’s behavior. So it is very helpful to be reminded about these intercultural experiences!”
Benjamin Kurth – Rhenus

“I engaged with AllTalk Training to improve my verbal and written English skills. I cannot recommend them highly enough. My trainer is very professional, structured, methodical, and also fun to work with. I was extremely impressed about my trainer’s flexibility where she adjusted the training plan to my individual (and spontaneous) needs. Her cultural knowledge and German language skills helped to highlight cultural differences and common pitfalls. I am happy to share my experience if you have further questions. Overall, AllTalk Training are professional, flexible, customer-focussed – I would recommend AllTalk Training without hesitation.”
Stefanie Langer – CEO, Bridge-it
“It meets a high standard of online platform – it was so flexible and amazing. The trainer was so professional and described every topic clearly.
It’s great we can download the handouts and read again anytime. It covered all aspects of communications in English professionally and all the modules were so useful.”
“I found the video lectures to be a great teaching format because you can repeat the lessons as many times as you want; there is no limitation. The trainer explained the concepts very clearly and so it was easy to understand and learn. This course was very helpful to learn the communication skills for professional relationships.”

“We are delighted with our partnership with AllTalk Training and the feedback from our delegates has been overwhelmingly positive. Our clients have seen tangible improvements in both confidence and communication in English with both team and customers. We look forward to working with AllTalk Training into the future.”

“I would like to share my sincere appreciation for AllTalk Training, whose Irish culture programme has been extremely beneficial for our overseas-qualified staff in the nursing home.
Many of our team members attended the AllTalk Training course, and the feedback has been overwhelmingly positive. The training helped them not only improve their confidence in communication in English, but also develop a deeper understanding of Irish culture, values, and everyday expressions commonly used in Ireland. This cultural insight has made a real difference in how they interact with residents, families, and colleagues.
Since completing the training, we have noticed a clear improvement in staff communication, empathy, and overall approach at work. Our residents feel more comfortable, conversations flow more naturally, and staff feel more confident in their roles. This has positively impacted both staff morale and the quality of care we provide.
We are very grateful to AllTalk Training for delivering such a practical, supportive, and culturally meaningful programme. I would highly recommend their services to any healthcare organisation supporting overseas-qualified staff to integrate successfully into Irish workplaces and communities.
Thank you to the AllTalk Training team for your dedication and excellent work.”

“I really enjoyed the course which helped me better understand Irish cultural values, communication styles, and the importance of cultural sensitivity when caring for patients. I would highly recommend it to all healthcare professionals.”
“The support I received on this course was invaluable. The sessions helped me
refine my communication skills, making me more confident when interacting
with Irish patients and colleagues.”
“I highly recommend this training to any healthcare professional looking to enhance their communication and cultural competency. Knowing about the Irish culture, names, polite communication skills, and way of life could not have come at a better time.”
“I would like to share my sincere appreciation for AllTalk Training, whose English language and Irish culture programme has been extremely beneficial for our overseas-qualified staff in the nursing home.
Many of our team members attended the AllTalk training, and the feedback has been overwhelmingly positive. The training helped them not only improve their confidence in English communication, but also develop a deeper understanding of Irish culture, values, and everyday expressions commonly used in Ireland. This cultural insight has made a real difference in how they interact with residents, families, and colleagues.
Since completing the training, we have noticed a clear improvement in staff communication, empathy, and overall approach at work. Our residents feel more comfortable, conversations flow more naturally, and staff feel more confident in their roles. This has positively impacted both staff morale and the quality of care we provide.
We are very grateful to AllTalk Training for delivering such a practical, supportive, and culturally meaningful programme. I would highly recommend their services to any healthcare organisation supporting overseas-qualified staff to integrate successfully into Irish workplaces and communities.
Thank you to the AllTalk Training team for your dedication and excellent work.”
After this course, attendees will...
understand and develop a global mindset
understand the extent to which having a global mindset will help them to be an effective team member
know where to start or continue with their journey of developing a global mindset
If you have any questions about our courses, we are happy to answer them.
FAQ's
Is this course eligible for CPD points?
Upon successful completion, participants are awarded a certificate which details the commitment involved. This allows HR departments to make a determination as to the allocation of CPD points for successful completion of our courses, according to their own internal CPD systems.
AllTalk Training is not on the National Framework of Qualifications as a credit bearing course. This is standard practice for professional courses of this nature where the need is for fresh and actionable skills (in a shorter form course) that are demonstrated immediately in the workplace.
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If you have any questions about our courses, we are happy to answer them.
