Cultural Knowledge & Skills for International Doctors Working in the UK or Ireland
This course is designed to develop the professional communication skills as well as cultural awareness and understanding of international GPs / doctors who are new to living and working in Ireland or the UK.. The focus is the knowledge and skills necessary to provide excellent care in an Irish or UK healthcare context.
Cost
Duration
Customisable
Course Delivery
Live training online with an instructor
What is it?
Coming to live and work in a different country presents challenges: language and communication nuances, understanding and adapting to the culture, differences in expectations.
This course allows international GPs / doctors new to working in the UK and Ireland to become familiar with various aspects of culture in the healthcare context that are important for them to know in order to be able to provide excellent care and to work efficiently and with professionalism in a new cultural environment.
Who is this course aimed at?
This course is aimed at international GPs / doctors who are new to working in the UK or Ireland.
After this course, attendees will...
understand better the expectations of GPs / doctors from a typical patient perspective in this new cultural context.
be aware of cultural differences related to communication styles, rapport and trust building
be able to adapt communication style to improve patient and colleague interactions
have an increased understanding of patient expectations, and those of how a GP might interact
have better context of relationship and rapport building with colleagues and managers
better understand humour and indirect communication used in the cultural context
If you have any questions, we are happy to answer them.
Course outline
Important cultural ‘anchor points’ for building rapport and engaging in effective small talk
Common names, words, and expressions that help navigate communication scenarios
Cultural differences related to communication styles, rapport and building trust
Workplace expectations and culture such as hygiene, presentation, greetings, interactions with senior staff members, addressing colleagues and patients
What ‘polite’ looks and sounds like
Typical communication styles including the use of humour and indirectness
If you have any questions, we are happy to answer them.
FAQ's
How do I know if I, or one of my staff, is suitable for the Cultural Knowledge & Skills for International Doctors Working in the UK or Ireland course?
This course is suitable for any international GP who is new to working in Ireland or the UK. It focuses on the cultural behaviours and communication styles that are typical to these countries, helping GPs to familiarise themselves with the cultural and communication norms within the context of patient interactions.
How is the Cultural Knowledge & Skills for International Doctors Working in the UK or Ireland course delivered?
The Cultural Knowledge & Skills for International Doctors Working in the UK or Ireland course is delivered online at a time that is convenient for you. Lesson times and frequency can be adapted and flexibly delivered. Additional materials are provided for practice between classes.
What are some of the topics we will cover on the Cultural Knowledge & Skills for International Doctors Working in the UK or Ireland course?
If you’d like to know more about how people typically communicate and interact during doctor/patient interactions, as well as what typical expectations are of GPs in Ireland and the UK, then this course is for you. This courses is designed to support international doctors who are operating within a new cultural and communication context.
Can I choose the topics to cover on the Cultural Knowledge & Skills for International Doctors Working in the UK or Ireland course?
Although there is set content, you can also ask any questions you may have. Your trainer will provide his or her insights into the local perspectives regarding your queries.
Is the Cultural Knowledge & Skills for International Doctors Working in the UK or Ireland course eligible for CPD points?
Upon successful completion, participants are awarded a certificate which details the commitment involved. This allows HR departments / recognised authorities or awarding bodies to make a determination as to the allocation of CPD points for successful completion of our courses, according to their own internal CPD systems.
AllTalk Training is not on the National Framework of Qualifications as a credit bearing course. This is standard practice for professional courses of this nature where the need is for fresh and actionable skills (in a shorter form course) that are demonstrated immediately in the workplace.
If you have any questions, we are happy to answer them.
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