Small Talk and Building Relationships across Cultures
In this course we look at how English speakers engage in small talk, the topics they cover, and why it can be so effective as a relationship-building tool. Learn how to make small talk and build relationships at work.
Cost
Duration
Available as a 1-hour introductory webinar or as an in-depth workshop over 2.5 hours
Course Delivery
Live training online with an instructor
What is it?
Small talk is not the same for everyone. Some cultures engage it in, others don’t. In most English-speaking countries, small talk is essential for building successful business relationships. In this course we look at how English speakers engage in small talk, the topics they cover, and why it can be so effective as a relationship-building tool. Learn how to make small talk and build relationships in a professional context.
Who is this course aimed at?
This course is aimed at employees at all levels in a multicultural workplace.
After this course, attendees will...
understand better the varying levels of importance placed on small talk in different cultures and how it can sometimes affect workplace relationships
be better able to respond to the various approaches to small talk in a multicultural workplace
better understand the various topics that may or not be appropriate in small talk exchanges across cultures
be more comfortable with dealing with differences in small talk
understand different perspectives on humour and its affect on workplace relationships in a multicultural environment
If you have any questions, we are happy to answer them.
Course Outline
Differences in small talk across cultures incl. frequency, situations, topics, and purpose
Small talk and building relationships in multicultural environments - various perceptions
Recognising when small talk is not appropriate and what else can help build an effective business relationship
Developing understanding for other people's approach to small talk and building relationships
If you have any questions, we are happy to answer them.
FAQ's
Is this course eligible for CPD points?
Upon successful completion, participants are awarded a certificate which details the commitment involved. This allows HR departments to make a determination as to the allocation of CPD points for successful completion of our courses, according to their own internal CPD systems.
AllTalk Training is not on the National Framework of Qualifications as a credit bearing course. This is standard practice for professional courses of this nature where the need is for fresh and actionable skills (in a shorter form course) that are demonstrated immediately in the workplace.
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Question
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If you have any questions, we are happy to answer them.