Ideas of Politeness across Cultures
This course looks at different ideas of politeness, and how these ideas may lead us to react and form opinions of colleagues etc. that are not ‘fair’. And the opposite is also true. This course is designed to help build more successful business relationships by understanding how being polite is perceived across cultures.
Cost
Duration
Available as 1-hour webinar or more in-depth workshop over 2.5 hours
Course Delivery
Live training online with an instructor
What is it?
What we consider to be ‘polite’ is an individual perception shaped by our own cultural backgrounds. But what we consider to be ‘polite’ is not necessarily universal, and different perceptions and behaviours can create issues in multicultural teams. Learn the importance of politeness across cultures.
Who is this course aimed at?
This course is aimed at employees at all levels and from all cultural backgrounds who are working in a multicultural environment.
What our clients say:
“I would recommend this course to everyone, who is interested in other persons, their behavior and in the way people act together. To be honest: A lot of topics in this course are not new! But everybody has to be aware of cultural differences and the impact on everybody’s behavior. So it is very helpful to be reminded about these intercultural experiences!”
Benjamin Kurth – Rhenus
After this course, attendees will...
be able to recognise different cultural attitudes towards 'politeness’
be able to effectively adapt to different behaviours and attitudes towards ‘politeness’ across cultures
possess strategies to help identify ‘intention’ in communication/behaviour and react accordingly
have fewer cultural misunderstandings related to views of ‘politeness’
If you have any questions, we are happy to answer.
Course Outline
How intention is key to recognising polite/impolite behaviour, and learning how to adapt your reaction according
Explore what is considered polite and impolite in one's own culture and how that may differ in other cultures
Strategies to develop open conversations about ‘culture’ in the workplace and how to avoid cultural misunderstanding regarding perceptions of politeness
Develop an understanding for what perceived polite/impolite behaviour is, covering areas such as communication, gestures, hygiene, shared spaces and more
If you have any questions, we are happy to answer.
FAQ's
Is this course eligible for CPD points?
Upon successful completion, participants are awarded a certificate which details the commitment involved. This allows HR departments to make a determination as to the allocation of CPD points for successful completion of our courses, according to their own internal CPD systems.
AllTalk Training is not on the National Framework of Qualifications as a credit bearing course. This is standard practice for professional courses of this nature where the need is for fresh and actionable skills (in a shorter form course) that are demonstrated immediately in the workplace.
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If you have any questions, we are happy to answer.